Contact us around the clock for help with banking and support questions. You need to identify yourself with Mobilt BankID or personal code.
As a private customer, chat with us about our digital services and get answers to general banking questions. Open every day 8am-10pm.
We answer your questions on Facebook and Twitter every day from 8 am to 10 pm. Do not leave any personal information (such as account number) in your message.
Our experts at the bank office offer you qualified advice to help you make wise financial decisions. Talk to us about mortgages, investments or saving for retirement and much more. Book an appointment for an advisory meeting. We do an analysis of your personal needs to find the best solutions for you.
Whether you are going to buy your first home or you already are a mortgage customer with us, we are here for you. For simpler questions, for example, help to make an application, you can contact us on 0771-77 88 99 or ask a question in the chat.
If you, as a customer, want to meet with us for advice on your mortgage and interest rate, you can contact your local branch to make an appointment.
Do you have a problem with one of our digital services? You will find guides and answers to the most frequently asked questions here.
You can block your private card directly in the internet bank or the Handelsbanken app. Or call:
From abroad: +46 8 411 21 22
You can block Mobile BankID directly in the internet bank. You can also call. To block the BankID on the card, call:
From abroad: +46 8 411 21 22
Do you have views to share? Tell us what what you think about us and our services. We will use your feedback to improve ourselves.
Here you will find information on what to do when you want to make a complaint in a specific matter.
Handelsbanken
Kund-id SHB1001
106 42 Stockholm
GLN 7350043760137
Email address for invoicing:
SHB0000@tps.banctec.se
Organisation number: 502007-7862
SWIFT-/BIC address: HANDSESS
LEI number (legal entity identifier): NHBDILHZTYCNBV5UYZ31
GIIN number: TT0D1B.00000.LE.752