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Contact us

Get help with a banking matter or digital service

Call us 24/7

Contact us around the clock for help with banking and support questions. You need to identify yourself with Mobilt BankID or personal code.

Call 0771-77 88 99

Chat with us

As a private customer, chat with us about our digital services and get answers to general banking questions. Open every day 8am-10pm.

To the chat

Ask on social media

We answer your questions on Facebook and Twitter every day from 8 am to 10 pm. Do not leave any personal information (such as account number) in your message.

Social Media

Meet us at the bank office

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Our experts at the bank office offer you qualified advice to help you make wise financial decisions. Talk to us about mortgages, investments or saving for retirement and much more. Book an appointment for an advisory meeting. We do an analysis of your personal needs to find the best solutions for you.

Find your local branch

Talk mortgage loans with us


Whether you are going to buy your first home or you already are a mortgage customer with us, we are here for you. For simpler questions, for example, help to make an application, you can contact us on 0771-77 88 99 or ask a question in the chat

If you, as a customer, want to meet with us for advice on your mortgage and interest rate, you can contact your local branch to make an appointment.

Find local branch

Help with digital services

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Do you have a problem with one of our digital services? You will find guides and answers to the most frequently asked questions here.

Block cards and BankID

Ikon information

Block cards

You can block your private card directly in the internet bank or the Handelsbanken app. Or call:

020‑41 12 12

From abroad: +46 8 411 21 22

Block BankID

You can block Mobile BankID directly in the internet bank. You can also call. To block the BankID on the card, call:

020‑41 12 12

From abroad: +46 8 411 21 22

Views and complaints


Do you have views to share? Tell us what what you think about us and our services. We will use your feedback to improve ourselves.


Here you will find information on what to do when you want to make a complaint in a specific matter.

Official contact information

Handelsbanken huvudkontor

Head office

Kungsträdgårdsgatan 2
106 70 Stockholm 

Switchboard: 08-701 10 00

Billing address

Kund-id SHB1001
106 42 Stockholm

GLN 7350043760137 

Email address for invoicing:

Company information

Organisation number: 502007-7862
LEI number (legal entity identifier): NHBDILHZTYCNBV5UYZ31
GIIN number: TT0D1B.00000.LE.752