Handelsbanken has retained its spot as the major bank with the most satisfied customers overall, according to SKI Bank 2021. Our customers are particularly satisfied with our digital services, the personal contact, the way they are treated and our expertise.
"Customers feel that the Bank is easy to do business with, and shows a genuine interest and commitment in their custom. These are key factors which Handelsbanken has proved to be very successful at providing," comments Johan Parmler, chief executive at SKI, who conducted the survey.
Our awardsOpens in a new window