1. First, you should contact your branch
If you have a complaint to make, please first contact the person that handled the matter, or the branch manager at your local branch.
2. If you are not happy with the decision
If you wish to have the branch's decision reappraised, you are welcome to contact the Bank's complaints officer. Send e-mail to klagomal@handelsbanken.se
Or send a letter to:
Handelsbanken
Klagomålsansvarig
106 70 Stockholm
Subsidiaries
In the event that you have a complaint involving one of our subsidiaries below, please contact them directly. For complaints involving subsidiaries not listed below, please contact the person that handled the matter, or the branch manager at your branch as described on this page.