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  2. Terms and conditions

Terms and conditions

Here you can find and download terms and conditions for products aimed at private customers
Kvinna samtalar med man

Accounts and payments

Accounts and payments Opens in a new window
PrivatgiroOpens in a new window
Swish (pdf)
Standing order (Stående överföring)Opens in a new window
Mandate for payment via Autogiro (pdf)

Cards

AllkortOpens in a new window
BankkortOpens in a new window
PlatinumOpens in a new window
Allkort 19 April 2021 (pdf)
Bankkort 19 April 2021 (pdf)
Platinum 19 April 2021 (pdf)

Mortgages

MortgageOpens in a new window
Comitted loan offer (pdf)

Other products

Online telephone servicesOpens in a new window
Online telephone services (from 2020-01-01)Opens in a new window
Log-on cardOpens in a new window
Log-on card (from 2020-01-01)Opens in a new window

Advisory services

We have an extensive branch network across the country with more than 4,000 advisors all over Sweden.

Find a branch Opens in a new window

New customer

Personal service

Open 24 hours a day.

We will help you with banking business and support matters. Please have your personal code ready when you call.

Call us 0771‑77 88 99

Blocking a card

You can block your private card directly in Online Banking or in the mobile app. You can also call us. 

Call to block your corporate card.

Call: 020‑41 12 12
From abroad: +46 8 411 21 22

Blocking BankID

You can block your Mobile BankID directly in Online banking. You can also call us. 

To block your BankID on your log in-card, call us.

Call: 020‑41 12 12 
From abroad: +46 8 411 21 22

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