1. System requirements

System requirements

Here you will find the recommended browsers and operating systems for our online and mobile banking services.

System requirements for our services

Icon computer screen and mobile phone

Recommended browsers for Handelsbanken Online Banking

To work well, some of our services require that your computer meet certain technical requirements.

The browsers on the list below have been tested by Handelsbanken and work well with our online services. Our website and services also work well with other modern browsers that support standards set up by W3C. If you choose to use another web browser than the ones on the list, we have limited opportunity to provide support.


Card reader with cable

icon card reader with cable attached to computer

To be able to log in using the card reader with the cable attached, you need:

  • Windows 8.1 or Windows 10
  • Mac OS 10.12 or later versions

Windows

Web browser Version Download
Internet Explorer Version 11 Download Internet ExplorerOpens in a new window
Mozilla Firefox The tree latest versions Download Mozilla FirefoxOpens in a new window
Google Chrome The tree latest versions Download Google ChromeOpens in a new window
Microsoft Edge The tree latest versions Installed in Windows 10
Ikon information

Information regarding Windows 7 

Our support for Windows 7 has ended. Due to this, we can only offer limited support to customers using Windows 7.

Mac OS

Web browser Version Download
Safari Version 10 or later Download SafariOpens in a new window
Mozilla Firefox The tree latest versions Download Mozilla Firefox (Mac)Opens in a new window
Google Chrome The tree latest versions Download Google Chrome (Mac)Opens in a new window

System requirements for the mobile apps

Operating system Version Comment
Android 7 or later Support for mobile phones and tablets.
iOS 13 or later Compatible with iPhone, iPad and iPod Touch.
mobil med BankId

System requirements for Mobile BankID and Swish

Find out more about the system requirements for Mobile BankID and Swish, visit the BankID or Swish website:

Aktuella systemkrav för Mobilt BankIDOpens in a new window (in Swedish)  
Which operating systems does Swish support?Opens in a new window