Contact and support

Get help with banking transactions and support matters in 26 different languages. You can reach us by phone around the clock, we're also available by chat or in social media. You're also welcome to visit us at the branch office.

Handelsbanken app company - Handelsbanken.se

Support matters

Find answers to frequently asked questions about our digital services.

To support page

Get help with a banking matter or digital service

Call us 24/7

Contact us around the clock for help with banking and support questions. You need to identify yourself with Mobilt BankID or personal code.

Call 0771-77 88 99

Chat with us

As a private customer, chat with us about our digital services and get answers to general banking questions. Open every day 8am-10pm.

To the chat

Ask us on Facebook

You can also contact us on Facebook to ask your questions. Open 8-22 every day.

Go to Handelsbanken on Facebook

Would you like to meet us instead? Meet us at the branch office.

Our experts at the branch office offer you qualified advice so that you can make wise financial decisions. We help you with, for example, mortgages, investments or saving for retirement. Book an appointment for an advisory meeting where we do a personal needs analysis and together go through your finances and find the best solutions for you.

Find your branch

Do you have suggestions for improvement or complaints?

Do you have suggestions on how we can improve?

Do you have requests for an improvement of our products or services? Is there something you are missing in our range? Please tell us what you think and what suggestions you have. We use your feedback to improve.

Submit your view on Handelsbanken

Do you have a complaint?

A complaint means that you - in an individual matter - are dissatisfied with the handling of a financial service, product or the bank's service. Here you will find information on what to do when you want to make a complaint in a specific case and how we handle it.

Make a complaint

Official contact information

Head office

Kungsträdgårdsgatan 2
106 70 Stockholm

Switchboard: +46 8-701 10 00

Billing address

Handelsbanken
Kund-id SHB1001
106 42 Stockholm

GLN 7350043760137

Email address for invoicing:
SHB0000@tps.banctec.se