Do you have a new mobile phone?

If you have used Mobile BankID before, you can activate a new one directly in Handelsbanken's app. You will find the function under Other services when you have logged in. This service is available to you over the age of 18. 

1. Download the BankID app on your new mobile.

2. Log in with the working Mobile BankID in Handelsbanken's app on your old mobile. You need the latest version of our app. 

3. Go to More/Digital Services/BankID. 

4. Order BankID for a new device.
   

5. Approve an agreement on a new BankID and retrieve a QR code.
   

6. Read the QR code with the BankID app that you have downloaded to your new mobile phone or tablet.
   

7. Confirm in the BankID app with your security code. 
   

You can also order Mobile BankID in the internet bank. You need to have a Swedish national id-card or a Swedish passport the first time you are getting a Mobile BankID.

No online banking?

If you don’t have Online Banking you will need to collect an activation code from your branch office. You need the code to activate the BankID app on your new mobile phone. 

Note: You need to bring your mobile to the branch office since the activation code is valid only for a limited time.

1. Download the Mobile app

2. Select how you want to log in

• With Mobile BankID
  Do you only want to log in using Mobile BankID? If so, you can log in immediately when you have got started with BankID on your new mobile phone.
• With a PIN Code
  To log in using your four-digit PIN code, you must first activate your app. This is best done using your log-on card and card reader.

Select Activate and log in, when you have written your civic registration number. Follow the instructions. You can get step-by-step help on the Activate the mobile app page.

No card reader?

If you are unable to activate the app using a log-on card and card reader, you will need to collect an activation code from your branch office.