Log-in methods

Mobile BankID

Using Mobile BankID, you always have your method of identification with you on your mobile phone. You can do your most frequent banking transactions and identify yourself with companies and public authorities. Prove your identity using your mobile phone and a PIN of at least six digits. You choose the code when you activate Mobile BankID.

Mobile BankID can be used to:

Log in to the mobile app and do banking transactions.
Log in to Online Banking and do banking transactions.
Send and receive money by Swish.
Log in to other services which use Mobile BankID. These include the Swedish Tax Agency, the Swedish Social Insurance Administration (Försäkringskassan) and the Swedish Pensions Agency.

Get Mobile BankID

To order Mobile BankID, you will need to download the BankID security app to your mobile phone or tablet. You must also be logged on to Online Banking and have a valid Swedish passport or Swedish national id-card available.

One card reader – two different methods

Use your card reader with or without a cable

Using your card reader, you can log in to Online Banking and do most banking transactions. You can choose to log in with or without a cable. Without a cable, you can log in using a computer, tablet or a mobile phone. However you won’t be able to use as many banking services and will need to register security codes more often. If the cable is connected, you can do all types of banking transactions and fewer key strokes will be needed.

If you don’t have a Swedish civic registration number we will provide you with a log-on card, which will allow you to log in to Online Banking and perform your banking transactions.

With the cable in the card reader, your log-on card becomes a BankID.

Your log-on card incorporates a BankID, but only when the computer and the card reader are connected with the cable. You can then use it to log in to other sites which offer log-on with BankID such as the Swedish Tax Agency, the Swedish Social Insurance Administration (Försäkringskassan), the Swedish Pensions Agency and pharmacies. But to be able to use your BankID, you must download the BankID security program and drivers for the card reader to your computer.

Getting started with BankID on your card

Card reader – audio version

This is suitable if you are visually impaired or for some other reason need a card reader that talks to you. A talking card reader allows you to do the same things as with a normal card reader and log-on card.

To order the audio version of the card reader, please call 0771-77 88 99 for personal service 24 hours a day.

Log in to telephone services using a personal code

Log in to the mobile app and carry out banking transactions
Identify yourself when you call 0771-77 88 99 for personal service, 24 hours a day
Use Telesvar, our interactive voice response service

This log-in method is suitable if you use several of our mobile and telephone services. The four-digit PIN is chosen by you when you subscribe for the services. You can change the code yourself in Online Banking (in Swedish only).