Becoming a customer

Handelsbanken is the ideal bank for smart digital services and personal contact. We take every aspect of your finances into consideration, throughout your life.

Support and advice, whatever life throws at you

We are here for your mortgage, your savings and all of your financial needs. Who are we?

  • One of Sweden’s most sustainable companies. 
  • Over 150 years of stability and creditworthiness.
  • Above average customer satisfaction.

Welcome to Handelsbanken! We start of with a personal meeting at one of our bank branches.

How to switch to Handelsbanken

When you wish to move over to Handelsbanken, we’ll help you with the change. You can also make preparations, so that everything goes as quickly and smoothly as possible.

Becoming a bank customer – Swedish Banker's Association Opens in a new window

man vid dörr till kontorsplats

Become a private customer

Come and join our bank. At Handelsbanken, a range of digital services is at your fingertips, as well as easy access to personal advisory services. We can help you with all aspects of your finances. Ring us any time, day or night.  

Kvinna handlar i butik och för sina varor packade i en papperskasse

Become a corporate customer

Move your corporate business to us. We tailor solutions to meet the specific needs of your company. Our digital solutions streamline your administration, and we are only a phone call away any time you need advice or support.

Good to know before you become a customer


You can identify yourself with a valid Swedish identification. Valid identification is a passport, a Swedish driving license or a national identity card.

No Swedish civic registration number
You can identify yourself with a valid foreign passport. We also accept other photographic identification document that shows your citizenship. The identification needs to be issued by an authority or an authorised issuers.

Note that your branch may ask for more information and documents.

That's why we ask you questions

According to the Swedish Anti-Money Laundering Act, we are obliged to have good knowledge of our customer. Therefore, we need to ask you questions when you are to become a new customer with us. And sometimes when you carry out certain types of banking transactions, for example when depositing money.

All our customers are asked these questions. The answers are treated confidentially and covered by banking secrecy.