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Restrictions in cross-border payments

We are limiting the number of countries to which you can send money, and from which you can receive payments
the globe

What will this change mean to you?

Starting from 1 October 2020, we are limiting the number of countries that companies can send money to and receive payments from.

In future, to be able to send cross-border payments, you will need to respond to our customer due diligence questions regarding your company’s payments. You can do all of this in Online Banking or at your local branch.

Log in and respond to customer due diligence questionsOpens in a new window

We understand that this will affect you 

We’re here to help you with any questions or concerns you may have. Contact your branch, and we’ll help you.